Customer Service Pro — Fast-Paced Pizza CSR

Domino's; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

Domino's Pizza in Grand Rapids is seeking a Customer Service Representative to join a fast-paced team. You will take orders over the phone and in person, greet customers with a friendly attitude, and help drive sales through upselling while ensuring accuracy and timeliness during busy hours.

You’ll receive thorough in-store training from our managers, work with a supportive crew, and have opportunities for advancement as many CSRs move into management roles.

Qualifications

• Friendly, positive attitude with excellent customer service skills
• Taking orders over the phone and in person
• Upselling and suggesting add-ons to drive order value
• Food and portion control to ensure consistency
• Hygiene and food safety awareness
• Food preparation basics and teamwork

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Upselling
• Food and portion control
• Hygiene and food safety
• Food preparation

Job description

Domino's Pizza in Grand Rapids is seeking a Customer Service Representative to join a fast-paced team. You will take orders over the phone and in person, greet customers with a friendly attitude, and help drive sales through upselling while ensuring accuracy and timeliness during busy hours.

You’ll receive thorough in-store training from our managers, work with a supportive crew, and have opportunities for advancement as many CSRs move into management roles.