Customer Service Pro - Fast-Paced Pizza Shop

Domino; Grand Rapids (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Grand Rapids, MI is hiring a Customer Service Representative for a full-time position at 6159 Kalamazoo Ave SE Ste A. You’ll handle phone and in-store orders, provide friendly service, and support the team during busy hours.

The role offers hands-on training, opportunities for growth, and a dynamic team environment focused on fast, accurate order fulfillment and exceptional guest experiences.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Upselling
• Food and portion control
• Hygiene and food safety
• Food preparation

Skills

Customer service

Upselling

Cash handling

Food safety

Communication skills

Job description

Domino's Pizza in Grand Rapids, MI is hiring a Customer Service Representative for a full-time position at 6159 Kalamazoo Ave SE Ste A. You’ll handle phone and in-store orders, provide friendly service, and support the team during busy hours.

The role offers hands-on training, opportunities for growth, and a dynamic team environment focused on fast, accurate order fulfillment and exceptional guest experiences.