Customer Service Pro - Pizzas, Cash Handling & Upselling

Domino's; Grand Rapids (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Grand Rapids is seeking a Customer Service Representative to join our team. You will take orders over the phone and in person, handle cash, and uphold hygiene and food safety while contributing to a fast-paced, customer-focused environment.

As a CSR, you will engage with customers, perform basic food prep, and support daily store operations with a positive, energetic attitude. This role emphasizes teamwork and delivering quality service during hungry hours.

Qualifications

• Cash handling experience preferred.
• Able to perform general cleaning duties.

Responsibilities

• Demonstrate friendly, positive attitude and strong customer service skills.
• Take orders over the phone and in person.
• Resolve customer concerns and inquiries.
• Handle cash transactions accurately.
• Upsell when appropriate to increase order value.
• Prepare and assemble Domino’s pizzas to quality standards.
• Monitor food quality and portion control.
• Maintain hygiene and food safety practices.
• Assist with food preparation and cooking as needed.
• Perform general cleaning duties to keep store clean and organized.

Skills

Cash handling

Cleaning duties

Job description

Domino's Pizza in Grand Rapids is seeking a Customer Service Representative to join our team. You will take orders over the phone and in person, handle cash, and uphold hygiene and food safety while contributing to a fast-paced, customer-focused environment.

As a CSR, you will engage with customers, perform basic food prep, and support daily store operations with a positive, energetic attitude. This role emphasizes teamwork and delivering quality service during hungry hours.