Customer Service Representative (Entry-Level)

Pacific Office Automation; Bend (OR); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance plans

Matched 401k

PTO

Vacation

Sick Leave

FSA Program

Job summary

Pacific Office Automation in Bend, OR is seeking a Customer Service Representative who thrives in a team setting and delivers exceptional service. You will handle inquiries, follow up on leads, and support accounts receivable while maintaining high phone and email standards.

We offer a structured environment with opportunities for advancement, medical, dental, vision, life insurance, a matched 401k, PTO, vacation, sick leave, and FSA programs; join a company committed to diversity and employee

Qualifications

• Bachelor's degree preferred
• High quality verbal and written communication
• Strong math abilities are necessary
• Experience with accounts receivable is highly preferred
• Experience using spreadsheets, database and word processing software; such as Microsoft Word, Excel and PowerPoint

Responsibilities

• Source warm sales opportunities through inbound lead follow up and outbound cold calls and email
• Understand customer needs and requirements
• Accounts receivable
• Ability to handle high volume phone calls and emails
• Strong problem solving abilities and phone presence
• Excellent time management organizational skills and ability to work independently

Skills

Verbal communication

Written communication

Mathematical ability

Accounts receivable experience

Education

Bachelor's degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in eleven western states With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation youll find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure

Position

We are looking to hire a Customer Service Representative at our office in Bend OR If you have a passion for customer service are organized and love working in a team player environment we want to hear from you

Compensation

1555hr with opportunity for commission and bonuss

Essential Job Duties

• Source warm sales opportunities through inbound lead follow up and outbound cold calls and email
• Understand customer needs and requirements
• Accounts receivable
• Ability to handle high volume phone calls and emails
• Strong problem solving abilities and phone presence
• Excellent time management organizational skills and ability to work independently

Qualifications

• Bachelors degree preferred
• High quality verbal and written communication
• Strong math abilities are necessary
• Experience with accounts receivable is highly preferred
• Experience using spreadsheets database and word processing software; such as Microsoft word excel and PowerPoint

What we offer

• Advancement and growth into leadership roles
• Team player environment
• Medical
• Dental
• Vision
• Life insurance plans
• Matched 401k
• PTO
• Vacation
• Sick Leave
• FSA Program

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger INDSP