Customer Service Rep 5128

Domino's Franchise; Orlando (FL); On-site; USD 13,776 - 20,664; Part time

Job summary

A leading pizza chain is seeking enthusiastic Customer Service Representatives to join their team in Orlando, Florida. The role requires a positive, empathetic attitude towards customers, with responsibilities including greeting customers, taking orders, and operating the cash register. The ideal candidate will possess strong communication skills, manage customer inquiries and complaints effectively, and maintain a clean work environment. If you enjoy working in a fast-paced environment and love engaging with people, we want to hear from you!

Qualifications

• At least 16 years of age.
• Punctuality is required.
• Successful completion of a Criminal Background check.

Responsibilities

• Greet customers and take orders efficiently.
• Operate cash register and handle customer payments.
• Maintain cleanliness and organization from the customer's viewpoint.
• Provide professional customer support and manage junior representatives.

Skills

Positive attitude

Empathetic communication

Customer service skills

Teamwork

Job description

Job Description

Customer Service Representative

Duties & Responsibilities

• Greeting customers and taking orders with a smile!
• Operating the cash register and collecting payment from customers.
• Making consistent products within Domino’s Pizza guidelines.
• Maintaining a clean and organized work environment from our customer’s viewpoint.
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

What are we looking for?

• A fun and friendly person, who is comfortable talking to strangers.
• A team player who is punctual and has a positive attitude!
• You are at least 16 years of age.
• Pass a Criminal Background check.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.