Job Description
Customer Service Representative
Duties & Responsibilities
- Greeting customers and taking orders with a smile!
- Operating the cash register and collecting payment from customers.
- Making consistent products within Domino’s Pizza guidelines.
- Maintaining a clean and organized work environment from our customer’s viewpoint.
- Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
- A fun and friendly person, who is comfortable talking to strangers.
- A team player who is punctual and has a positive attitude!
- You are at least 16 years of age.
- Pass a Criminal Background check.
Qualifications
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Additional Information
All your information will be kept confidential according to EEO guidelines.