Customer Service Rep (5128)

Domino; Orlando (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

Domino's Pizza is seeking Customer Service Representatives to greet customers, take orders, and provide outstanding service. You will operate the cash register, process payments, and ensure a clean, welcoming environment that reflects the Domino's standard of grooming and appearance.

The role emphasizes a positive attitude, teamwork, reliability, and the ability to handle inquiries through multiple channels while maintaining accurate records and providing prompt responses to customers.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Greeting customers and taking orders with a smile.
• Operating the cash register and collecting payment from customers.
• Maintaining a clean and organized work environment from our customers' viewpoint.
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

Job description

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

• Greeting customers and taking orders with a smile!
• Operating the cash register and collecting payment from customers.
• Making consistent products within Domino's Pizza guidelines.
• Maintaining a clean and organized work environment from our customers' viewpoint.
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

What are we looking for?

• A fun and friendly person, who is comfortable talking to strangers.
• A team player who is punctual and has a positive attitude!
• You are at least 16 years of age.
• Pass a Criminal Background check.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.