Customer Service Rep (07579) - 7141 S Bingham Junction Blvd
- Full-time
- Job Category Org: Store Customer Service Rep
About Us
We are looking for customer service reps with strong personality and people skills. The role offers flexibility and opportunities for growth within the company.
About the Role
General Job Duties for All Store Team Members:
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk‑in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
Essential Functions / Skills
- Basic math skills with quick, accurate calculations.
- Ability to make correct monetary change.
- Verbal, written, and telephone skills to take and process orders. Motor coordination for rapid and accurate movements.
- Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
- Exposure to varying and sometimes adverse weather when removing trash and performing other outside tasks.
- In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas.
- Sudden changes in temperature in work area and while outside.
- Fumes from food odors.
- Exposure to cornmeal dust.
- Cramped quarters including walk‑in cooler.
- Hot surfaces/tools from oven up to 500°F or higher.
- Sharp edges and moving mechanical parts.
Sensing
- Contact and hearing on telephone; near and mid‑range vision for most in‑store tasks.
- Ability to differentiate between hot and cold surfaces.
Temperaments
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Minimum Job Requirements
- Must be 16 years of age or older.
Equal Employment Opportunity
We are an equal opportunity employer and value diversity.