Customer Service Rep(03643) - 1772A Ralph Ave

Dominos; New York (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Domino's is seeking store team members to operate equipment, stock ingredients, prepare products, and handle telephone orders. The role includes taking inventory, completing paperwork, and maintaining a clean work environment.

Clear verbal and written communication with customers and coworkers is essential to process orders accurately. Team members will work in a fast-paced setting, adapting to temperature changes and outdoor tasks when applicable, with the goal of delivering quality pizzas and

Qualifications

• Process orders by phone and in person.
• Handle monetary transactions and provide correct change.
• Communicate clearly with customers and coworkers.
• Enter orders using a computer or touch screen.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Communicate written instructions clearly.
• Communicate verbally with customers and co-workers to process orders over the phone and in person.

Skills

Order processing

Verbal communication

Basic math

Computer/ touchscreen entry

Stock/Inventory

Job description

Job Description

General Job Duties For All Store Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.