Customer Service Rep(03348) - 835 Clarkson Ave

Domino's; Brooklyn (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A popular pizza chain in Brooklyn is seeking store team members to handle equipment operation, stock ingredients, and process customer orders. The ideal candidate must possess strong communication and mathematical skills, as well as the ability to thrive in varying temperatures. Responsibilities include preparation of products and engaging with customers both in person and over the phone. This is a dynamic position that requires adaptability and teamwork.

Qualifications

• Ability to operate all equipment with precision.
• Quick and accurate arithmetic skills for monetary transactions.
• Verbal and writing skills for processing orders.

Responsibilities

• Operate all equipment efficiently.
• Prepare products and stock ingredients.
• Receive and process telephone orders.

Skills

Communication skills

Mathematical skills

Motor coordination

Job description

General Job Duties for All Store Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.