Customer Service Rep(02940) - 714 N GILBERT ST

Domino's Pizza; Danville (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's Pizza in Danville, IL is seeking a Customer Service Representative to provide friendly, efficient service to customers. You will take orders by phone, prepare pizzas per recipes, and process payments accurately.

Candidates should be able to multitask in a fast-paced setting, work weekends/varied shifts, and maintain a clean workspace. Prior food service or customer-facing experience is a plus, with a strong focus on teamwork and customer satisfaction.

Qualifications

• Excellent communication, verbal and written.
• Strong customer service orientation.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency for order entry.
• Willingness to work weekends and varied shifts.
• Physically able to stand and lift up to 25 lbs.

Responsibilities

• Answer incoming phone calls and take orders accurately.
• Prepare pizzas according to standard recipes.
• Process cash and credit card transactions efficiently.
• Deliver outstanding customer service and satisfaction.
• Maintain a clean, organized workspace.
• Assist with cleaning tasks as needed.
• Collaborate with team during busy periods.
• Address inquiries and special requests professionally.

Skills

Communication

Customer service

Multitasking

Basic computer

Flexible schedule

Attention to detail

Problem solving

Patience

Physical stamina

Team player

Food service

Pizza knowledge

Tools

POS System

Job description

Job Description

Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards and recipes
• Process cash and credit card transactions efficiently
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer inquiries, concerns, and special requests promptly and professionally

Job Description

Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards and recipes
• Process cash and credit card transactions efficiently
• Deliver outstanding customer service, ensuring customer satisfaction
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer inquiries, concerns, and special requests promptly and professionally

Qualifications

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer proficiency for order entry and processing
• Flexibility to work weekends, holidays, and various shifts as needed
• Detail-oriented with a focus on accuracy in order-taking and food preparation
• Problem-solving skills to address customer concerns effectively
• Patience and ability to maintain composure under pressure
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player with a willingness to assist colleagues as needed
• Prior experience in food service or customer-facing roles is a plus
• Knowledge of pizza preparation and the food service industry is beneficial but not required