Customer Service Rep(02940) - 714 N GILBERT ST

Domino's; Danville (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Danville, Illinois is hiring a Customer Service Representative to deliver exceptional service. Responsibilities include answering phone calls, taking orders accurately, and preparing pizzas according to company standards. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to work in a fast-paced environment.

Flexible scheduling is required, with a focus on maintaining a clean work environment and assisting with customer inquiries. Join our friendly team and help us serve our valued customers!

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly and positive attitude.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Prior experience in food service or customer-facing roles is a plus.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards and recipes.
• Process cash and credit card transactions efficiently.
• Maintain a clean and organized work environment.
• Address customer inquiries, concerns, and special requests promptly.

Skills

Excellent communication skills

Strong customer service orientation

Ability to multitask

Basic computer proficiency

Problem-solving skills

Physical ability to stand for extended periods

Team player

Job description

Customer Service Rep(02940) - 714 N GILBERT ST

Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

• Full-time
• Job Category Org: Store Customer Service Rep

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards and recipes
• Process cash and credit card transactions efficiently
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer inquiries, concerns, and special requests promptly and professionally

Qualifications

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer proficiency for order entry and processing
• Flexibility to work weekends, holidays, and various shifts as needed
• Detail-oriented with a focus on accuracy in order-taking and food preparation
• Problem-solving skills to address customer concerns effectively
• Patience and ability to maintain composure under pressure
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player with a willingness to assist colleagues as needed
• Prior experience in food service or customer-facing roles is a plus
• Knowledge of pizza preparation and the food service industry is beneficial but not required