Customer Service Rep(02855) - 4996 IL-159

Domino's Franchise; Maryville (IL); On-site; USD 30,000 - 38,000; Full time

Job summary

Domino's Pizza in Maryville, IL is seeking a customer-focused representative to greet customers, take orders, handle payments, and ensure a great experience.

You will work with a team in a fast-paced setting, assist with pizza preparation to standard, and help keep the store clean and organized. Weekend and holiday shifts are common and flexibility is preferred.

Qualifications

• Excellent communication and customer service skills.
• Willingness to work varied shifts, including weekends.
• Basic math skills for cash handling.
• Ability to multitask in a fast-paced restaurant setting.

Responsibilities

• Answer incoming calls and take customer orders accurately.
• Prepare pizzas per company standards and customer specs.
• Process cash and card transactions with precision.
• Provide exceptional service and resolve issues promptly.
• Maintain a clean, organized work environment.
• Collaborate with team during busy periods.
• Lift items up to 25 lbs as needed.

Skills

Customer service

Communication

Teamwork

Multitasking

Cash handling

Physical stamina

Job description

Job Description

Domino's Pizza in Maryville, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers have a great experience with every interaction.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle various tasks as needed, including lifting items up to 25 lbs.

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for handling cash transactions and order calculations
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and friendly demeanor
• Ability to thrive in a fast-paced environment and multitask effectively
• Previous customer service experience is preferred but not required
• Food handling experience is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.