Customer Service Rep(02845) - 106 West Park St

Domino's Pizza; Taylorville (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Taylorville, IL is hiring a Customer Service Representative to be the welcoming face of the store. You will assist customers, take orders, handle payments, and ensure a positive dining and pickup experience in a fast-paced environment.

You should be friendly, detail-oriented, and able to multitask while maintaining high standards of service. Weekend and holiday shifts may be required; physical stamina to stand and lift up to 25 lbs is expected.

Qualifications

• High school diploma or equivalent preferred.
• Excellent communication with friendly demeanor.
• Ability to handle cash and basic math.
• Ability to multitask in a fast-paced setting.
• Willingness to learn and adapt to procedures.

Responsibilities

• Answer incoming phone calls and take orders accurately.
• Provide friendly customer service and resolve inquiries.
• Process cash and card transactions with care.
• Maintain clean and organized work area.
• Collaborate with team during peak periods.
• Stand for extended periods and lift up to 25 lbs.
• Adapt to new procedures and technologies.
• Work various shifts including weekends/holidays if required.
• Contribute to a positive team culture.

Skills

Customer service

Communication skills

Multitasking

Time management

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent (preferred)

Job description

Job Description

Join our team at 106 West Park St in Taylorville, United States, as a Customer Service Representative! We're looking for a friendly, efficient, and detail-oriented professional to be the welcoming face of our organization. In this dynamic role, you'll deliver exceptional customer experiences while working collaboratively with a supportive team in a fast-paced environment. Your enthusiasm, empathy, and commitment to customer satisfaction will directly impact our success and reputation.

• Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a professional and friendly demeanor


• Provide exceptional customer service by addressing inquiries, resolving issues promptly, and exceeding customer expectations


• Process cash and credit card transactions with precision and accuracy


• Prepare and execute tasks according to company standards and procedures


• Maintain a clean, organized, and hygienic work environment that reflects our commitment to excellence


• Collaborate effectively with team members to ensure smooth operations during peak periods and support collective goals


• Multitask and prioritize responsibilities effectively to meet deadlines and maintain service quality


• Handle and lift items weighing up to 25 lbs as needed during daily operations


• Demonstrate flexibility by adapting to new procedures, technologies, and operational changes


• Contribute to a positive, inclusive team culture through cooperation and a can-do attitude

Qualifications

• Excellent communication skills with a friendly, professional, and approachable demeanor


• Strong customer service orientation with a genuine commitment to customer satisfaction


• Proven ability to work efficiently in a fast-paced, high-volume environment


• Basic math skills for accurate cash handling and order processing


• Ability to multitask, prioritize responsibilities, and manage time effectively


• Physical stamina to stand for extended periods and lift up to 25 lbs regularly


• Attention to detail and ability to follow directions precisely and consistently


• Problem-solving abilities and resilience when handling challenging situations


• Positive attitude, patience, and empathy when interacting with diverse customers


• Flexibility to work various shifts, including weekends and holidays as required


• Strong interpersonal and team collaboration skills


• Willingness to learn, adapt to new procedures, and embrace technological advancements


• High school diploma or equivalent preferred (not required)