Customer Service Rep(01574) 2711 High Ridge Blvd.

Domino's Pizza; High Ridge (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's Pizza in High Ridge, MO is seeking a friendly Customer Service Representative to greet customers, take and process orders, and ensure satisfaction. You will handle calls, assist with transactions, and collaborate with teammates to deliver fast, accurate service while maintaining a clean work area and following company policies.

Weekend and holiday availability is a plus. Join a dynamic team at a well-known brand and contribute to delivering high-quality service in a fast-paced

Qualifications

• Answer incoming calls and inquiries in a professional manner
• Process customer orders accurately using computer systems
• Handle cash transactions with a balanced drawer
• Resolve customer concerns with empathy and a solution-oriented approach
• Collaborate with team to ensure smooth operations
• Maintain a clean, organized work environment
• Follow company policies and procedures at all times
• Ability to stand for extended periods and lift up to 25 lbs

Responsibilities

• Answer incoming customer calls and inquiries in a professional and friendly manner
• Process customer orders accurately using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

Skills

Communication skills

Customer service oriented

Cash handling

Multitasking

Stress management

Team collaboration

Attention to detail

Professional demeanor

Education

High school diploma or equivalent

Tools

Order processing system

Job description

Customer Service Rep(01574) 2711 High Ridge Blvd.

• Full-time
• Job Category Org: Store Customer Service Rep

Join our dynamic team as a Customer Service Representative in High Ridge, United States! We're looking for a friendly and detail-oriented individual to provide exceptional service to our valued customers. In this role, you'll be the face of our company, handling customer inquiries, processing orders, and ensuring customer satisfaction.

• Answer incoming customer calls and respond to inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and professional demeanor
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company protocols
• Computer literacy and familiarity with order processing systems
• Multitasking ability in a fast-paced environment
• Stress management skills and ability to remain calm under pressure
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends and holidays as required
• High school diploma or equivalent preferred
• Previous customer service experience is a plus, but not required - we provide training!