Customer Service Rep(03909) - 629 Springfield Ave

Domino's; Berkeley Heights (NJ); On-site; USD 24,000 - 32,000; Full time

Job summary

Domino's in Berkeley Heights, NJ is hiring a Customer Service Rep to greet customers, take orders, collect payments, and promote pizza products.

You will receive cross-training for product prep, opening/closing duties, and use of a computer-based order entry system, delivering friendly service to dine-in, carryout, and delivery customers.

Qualifications

• Uphold grooming and appearance standards.
• Handle cash and credit card payments.
• Promote pizza products and specials.
• Cross-train for product prep and store opening/closing procedures.
• Check products for quality against standards.
• Provide quality customer service to all customers.
• Speak and write clearly.
• Operate computer-based order entry system.

Responsibilities

• Greet customers and assist with in-store and phone orders.
• Process payments accurately and issue receipts.
• Promote menu items and deals to increase sales.
• Support opening and closing procedures and cleanliness.
• Ensure orders are prepared to standard and boxed correctly.
• Respond to inquiries with urgency and courtesy.

Skills

Customer service

Cash handling

Promotion of products

Clear communication

Team readiness

Urgency for service

Computer order entry

Tools

POS system

Order entry system

Job description

Customer Service Rep(03909) - 629 Springfield Ave

• Full-time
• Job Category Org: Store Customer Service Rep

Customer Service Rep Position

• Uphold Domino's standards of grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Exhibit a sense of urgency when answering store phones or helping carryout customers.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Speak and write clearly and accurately.
• Exhibit comprehension of using a computer based order entry system.