Customer Service Rep(02812) - 1910 E College Ave.

SmartRecruiters, Inc.; Normal (IL); On-site; USD 29,000 - 37,000; Full time

Job summary

SmartRecruiters, Inc. seeks a friendly Customer Service Representative for our Normal, IL location. You will greet customers, take orders in person and by phone, and help with fulfilling pizza orders while providing excellent service.

Responsibilities include processing transactions, maintaining a clean workspace, collaborating with the team during busy periods, and upholding food safety standards. Prior customer service experience is preferred but not required.

Qualifications

• Excellent customer service skills with a friendly attitude.
• Strong verbal and written communication.
• Basic math skills for cash handling.
• Ability to multitask and prioritize.
• Physical stamina to stand and lift up to 25 lbs.
• Flexibility to work weekends and holidays.
• Team-oriented mindset.
• High school diploma or equivalent (preferred).

Responsibilities

• Greet customers warmly and assist them with orders and inquiries.
• Take phone and in-person orders accurately and efficiently.
• Process cash and card transactions with precision.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Address customer concerns and resolve issues professionally.

Skills

Customer service

Communication

Cash handling

Multitasking

Stamina

Flexibility

Teamwork

Education

High school diploma or equivalent

Job description

Customer Service Rep(02812) - 1910 E College Ave.

• Full-time
• Job Category Org: Store Customer Service Rep

Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We're looking for friendly, customer-focused individuals to provide exceptional service and support to our valued customers.

• Greet customers warmly and assist them with their orders and inquiries
• Take phone and in-person orders accurately and efficientlyPrepare and assemble food items, including making pizzas
• Process cash and card transactions with precision
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer concerns and resolve issues in a professional and empathetic manner
• Adhere to company policies and food safety standards
• Assist with additional tasks as needed to support the team and business operations

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Capability to follow directions and work in a fast-paced environment
• Basic math skills for handling cash transactions
• Ability to multitask and prioritize effectively
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work various shifts, including weekends and holidays
• Team-oriented mindset with a willingness to collaborate
• Previous customer service experience preferred, but not required
• High school diploma or equivalent (preferred)