Customer Service Rep (02737) - 1514 W. Market St

SmartRecruiters, Inc.; Bloomington (IL); On-site; USD 30,000 - 38,000; Full time

Job summary

SmartRecruiters, Inc. in Bloomington is hiring a Full-time Customer Service Representative to support our store operations. You will answer calls, take orders, and handle cash transactions while ensuring a friendly, customer-focused experience.

Join a team that emphasizes teamwork, cleanliness, and efficient service during busy periods. The role includes standing for extended periods and lifting up to 25 lbs, with weekend shifts as needed.

Qualifications

• Excellent communication with customers and team members.
• Attention to detail and ability to follow directions.
• Flexible to work weekends and holidays.
• Positive, friendly attitude with a ready smile.
• Basic math for cash handling and order calculations.
• Ability to multitask in a fast-paced environment.
• Stamina to stand for long periods and lift up to 25 lbs.
• Team-oriented and collaborative mindset.
• Customer-focused approach to service.
• Maintain composure and professionalism under pressure.
• Fast learner capable of adapting to new processes.

Responsibilities

• Answer incoming phone calls and take customer orders efficiently and accurately.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Deliver outstanding customer service, ensuring a positive experience for every customer.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle customer inquiries and resolve issues professionally.
• Assist with various cleaning tasks to uphold store cleanliness standards.
• Lift and move items weighing up to 25 lbs as needed.

Skills

Communication

Attention to detail

Flexibility

Positive attitude

Math skills

Multitasking

Stamina

Teamwork

Customer focus

Calm under pressure

Quick learner

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our dynamic team as a Customer Service Representative at our Bloomington location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

• Answer incoming phone calls and take customer orders efficiently and accurately
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, ensuring a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle customer inquiries and resolve issues in a professional and friendly manner
• Assist with various cleaning tasks to uphold store cleanliness standards
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and friendly demeanor, with an easy smile
• Basic math skills for handling cash transactions and order calculations
• Ability to multitask efficiently in a fast-paced environment
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Team-oriented mindset with a willingness to collaborate and support colleagues
• Customer-focused approach with a commitment to providing exceptional service
• Ability to remain calm and professional under pressure
• Quick learner who can adapt to new processes and technologies

Additional Information

All your information will be kept confidential according to EEO guidelines.