Customer Service Rep (01424) - 816 Eastern Pkwy

SmartRecruiters, Inc.; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative for our Louisville location at 816 Eastern Pkwy. Join a fast-paced team to deliver exceptional service while accurately taking orders and handling payments.

You will handle calls, process transactions, and maintain a clean, organized workspace while collaborating with teammates to meet deadlines and quality standards. A positive attitude and reliability are essential for success.

Qualifications

• Excellent customer service skills with a friendly and professional demeanor.
• Strong communication abilities, particularly in handling phone calls.
• Basic math skills for processing transactions accurately.
• Ability to follow directions and adhere to company procedures.
• Physical capability to lift up to 25 lbs.
• Multitasking skills to manage various responsibilities simultaneously.
• Team player attitude with a willingness to collaborate.
• Attention to detail in order preparation and customer interactions.
• Flexibility to work weekends, holidays, and varying shifts as needed.

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Process cash and credit card transactions efficiently
• Prepare and make pizzas according to company standards
• Maintain a clean and organized work area
• Collaborate with team members to meet order deadlines and quality standards
• Assist with various cleaning tasks to uphold store cleanliness
• Handle customer inquiries and resolve issues professionally
• Adapt to changing priorities and maintain flexibility in work schedule
• Contribute to a positive work environment through teamwork and communication

Skills

Customer service

Communication

Math skills

Team player

Attention to detail

Flexibility

Weekend shifts

Fast-paced

Background check

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our team as a Customer Service Representative at our Louisville location, 816 Eastern Pkwy! We're looking for enthusiastic individuals to deliver exceptional customer experiences in a fast-paced environment.

• Answer incoming phone calls and take customer orders accurately
• Process cash and credit card transactions efficiently
• Prepare and make pizzas according to company standards
• Maintain a clean and organized work area
• Collaborate with team members to meet order deadlines and quality standards
• Assist with various cleaning tasks to uphold store cleanliness
• Handle customer inquiries and resolve issues professionally
• Adapt to changing priorities and maintain flexibility in work schedule
• Contribute to a positive work environment through teamwork and communication

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in handling phone calls
• Basic math skills for processing transactions accurately
• Ability to follow directions and adhere to company procedures
• Physical capability to lift up to 25 lbs
• Multitasking skills to manage various responsibilities simultaneously
• Team player attitude with a willingness to collaborate
• Attention to detail in order preparation and customer interactions
• Flexibility to work weekends, holidays, and varying shifts as needed
• Positive attitude and easy-going personality
• Ability to work in a fast-paced environment
• Food service experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.