Customer Service Rep 02737 1514 W Market St

Domino's Franchise; Bloomington (IL); On-site; USD 16,531 - 20,664; Part time

Job summary

Domino's Franchise is looking for a Customer Service Representative at their Bloomington, Illinois location. The role involves answering calls, taking orders, preparing pizzas, and providing exceptional customer service. Ideal candidates must have excellent communication skills, attention to detail, and the flexibility to work various shifts, including weekends. A positive attitude and the ability to handle multiple tasks in a fast-paced environment are essential. Join us to contribute to a team that values customer satisfaction!

Qualifications

• Ability to interact professionally with customers and team members.
• Willingness to collaborate and support colleagues.
• Ability to remain calm and professional under pressure.

Responsibilities

• Answer incoming phone calls and take customer orders efficiently.
• Prepare and make pizzas according to company standards.
• Process cash and credit transactions accurately.
• Deliver outstanding customer service.
• Maintain a clean and organized work environment.
• Handle customer inquiries and resolve issues.

Skills

Excellent communication skills

Strong attention to detail

Flexibility to work various shifts

Basic math skills

Ability to multitask

Physical stamina

Customer-focused approach

Quick learner

Job description

Job Description

Join our dynamic team as a Customer Service Representative at our Bloomington location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

Responsibilities

• Answer incoming phone calls and take customer orders efficiently and accurately
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, ensuring a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle customer inquiries and resolve issues in a professional and friendly manner
• Assist with various cleaning tasks to uphold store cleanliness standards
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and friendly demeanor, with an easy smile
• Basic math skills for handling cash transactions and order calculations
• Ability to multitask efficiently in a fast-paced environment
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Team-oriented mindset with a willingness to collaborate and support colleagues
• Customer-focused approach with a commitment to providing exceptional service
• Ability to remain calm and professional under pressure
• Quick learner who can adapt to new processes and technologies

All your information will be kept confidential according to EEO guidelines.