Healthcare Customer Service Representative

Remote Jobs; Toledo (OH); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Medical plan

Health Savings Account

Alight Personal Health Care Advisor

Dental, Vision, Life Insurance, 401K

Paid holidays

EAP - Employee Assistance Program

Job summary

APS Medical Billing, based in Toledo, Ohio, is seeking experienced Call Center Representatives to join our billing team. This fully remote position offers weekend time off and opportunities for growth.

Responsibilities include handling high-volume inbound calls from patients about bills and payments, setting up payment plans, and resolving inquiries in a fast-paced environment. Qualifications include customer service and call center experience, knowledge of medical insurance/billing, data entry

Qualifications

• Customer service experience required.
• Call center experience preferred.
• Data entry: input data quickly and accurately.
• Medical insurance/billing knowledge preferred.

Responsibilities

• Handle high-volume inbound calls from patients regarding bills, EOBs, set up payment plans, etc.
• Resolve patient inquiries regarding billing in a fast-paced environment

Skills

Customer service

Call center

Medical insurance/billing knowledge

Data entry

Multitask

Tools

Microsoft Excel

Microsoft Word

Job description

Pay: $16 - 17 an hour

Fully Remote Weekends Off Opportunities for Growth First and Second Shift Available

APS Medical Billing, located in Toledo Ohio, is seeking experienced Call Center Representatives to join our billing team. Beginning service in 1960, APS has grown into one of the premier billing companies, currently billing for over 250 total client locations throughout the United States.

Responsibilities

• Handle high-volume inbound calls from patients regarding bills, EOBs, set up payment plans, etc.
• Resolve patient inquiries regarding billing in a fast-paced environment

Qualifications

• Customer service experience
• Call center experience
• Medical insurance/billing knowledge (preferred)
• Data entry Must be able to input data quickly and accurately
• Knowledge of Microsoft Excel and Word
• Ability to multitask on tasks between calls

Benefits Package includes

• Paid Time Off
• Medical plan
• Health Savings Account
• Alight Personal Health Care Advisor
• Dental, Vision, Life Insurance, 401K
• Paid holidays
• EAP - Employee Assistance Program

APS Medical Billing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability or any other category protected by applicable federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.