CUSTOMER SERVICE REP

Paycom - ATS; Oklahoma City (OK); On-site; USD 30,000 - 38,000; Full time

Job summary

McBride in Oklahoma City is seeking a Front Desk CSR for a full-time position at the Medical Office Building. You will welcome patients, coordinate appointments, and serve as a liaison between patients and departments.

The role requires a high school diploma or GED, basic computer skills, and the ability to communicate clearly in one-on-one and group settings. Prior medical office or customer service experience is desirable.

Qualifications

• High School diploma or GED.
• Ability to read, write, and comprehend documents and policy/procedure manuals.
• Ability to effectively present information in one-on-one and group situations.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Responsibilities

• Welcomes patients to the Medical Office Building.
• Acts as a liaison for patients to and from the departments and locations.
• Performs front desk duties during the day shift.

Skills

Front desk/customer service

Communication skills

Microsoft Office

Database systems

Education

High School diploma or GED

Tools

Microsoft Office

Database systems

Job description

Job Details:

Job Location: Medical Office Building (MOB) - Oklahoma City, OK, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Days, CSR (Front Desk) is responsible for welcoming patients to McBride. Acts as a liaison for patients to and from the departments and locations.

Qualifications: MINIMUM QUALIFICATIONS:

• High School diploma or GED.
• Ability to read, write, and comprehend documents and policy/procedure manuals.
• Ability to effectively present information in one-on-one and group situations.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• To perform this job successfully, an individual must have intermediate computer skills in Microsoft Office and other database systems.

PREFERRED QUALIFICATIONS:

• One or more years of related medical office experience or customer service experience