Customer Service Rep

externallincarecareers; Fargo (ND); On-site; USD 28,000 - 36,000; Full time

Job summary

externallincarecareers in Fargo, ND is seeking a customer service representative for a call center/office role. You will answer phones, reply to emails, send faxes, and perform administrative tasks in a fast-paced environment.

Key responsibilities include delivering prompt, reliable information to customers, educating them about our products, and maintaining high service standards with accuracy and courtesy.

Qualifications

• Proven ability to communicate clearly in written and verbal form.
• Experience delivering prompt, reliable, accurate information to customers.
• Education requirements include a high school diploma or equivalent.

Responsibilities

• Answer phones, respond to emails, send faxes, and perform administrative tasks.
• Provide excellent customer service in a call center/office environment.
• Handle a high volume of work in a fast-paced setting.

Skills

Communication skills

Customer service

Information accuracy

Multitasking

Education

High school diploma or equivalent

Job description

• Demonstrating effective communication skills
• Providing prompt, reliable, and accurate information to customers
• Educating customers about our products and services

This employee is a highly motivated, self-starter who will provide excellent customer service to our customers. This employee will be working in a call center/office environment, answering phones, responding to emails, sending faxes, and other administrative tasks as necessary.

• Handles a high volume of work in a fast-paced environment
• Excellent written and verbal communication skills and strong attention to detail
• Ability to multitask
• At least one year of customer service experience
• High school graduate (diploma) or equivalent
• Must be 18 years of age or older

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