Customer Service Rep

externallincarecareers; Mentor (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

externallincarecareers is seeking a motivated customer service representative to join our Mentor, OH call center. You will answer phones, respond to emails, and provide accurate information while promoting our products and services.

The role requires excellent written and verbal communication, strong attention to detail, and the ability to multitask in a fast-paced environment. One year of customer service experience and being 18 or older are preferred.

Qualifications

• At least one year of customer service experience.
• Excellent written and verbal communication skills.
• Must be 18 years of age or older.

Responsibilities

• Answer phones and respond to customer inquiries.
• Provide prompt, reliable, and accurate information to customers.
• Respond to emails and assist with administrative tasks as needed.
• Educate customers about products and services.
• Handle a high volume of work in a fast-paced environment.

Skills

Communication

Multitasking

Attention to detail

Customer service

Education

High school diploma

Job description

• Demonstrating effective communication skills
• Providing prompt, reliable, and accurate information to customers
• Educating customers about our products and services

This employee is a highly motivated, self-starter who will provide excellent customer service to our customers. This employee will be working in a call center/office environment, answering phones, responding to emails, sending faxes, and other administrative tasks as necessary.

• Handles a high volume of work in a fast-paced environment
• Excellent written and verbal communication skills and strong attention to detail
• Ability to multitask
• At least one year of customer service experience
• High school graduate (diploma) or equivalent
• Must be 18 years of age or older

#CSR