Customer Service Rep

externallincarecareers; Greenville (NC); On-site; USD 30,000 - 36,000; Full time

Job summary

externallincarecareers is seeking a motivated Customer Service Representative to join our call center team in Greenville, NC. You will handle phones, emails, faxes, and other administrative tasks while delivering friendly, accurate information to customers.

Ideal candidates have at least one year of customer service experience, strong written and verbal communication skills, and the ability to multitask in a fast-paced environment. High school diploma or equivalent required; must be 18 or older.

Qualifications

• Minimum 1 year of customer service experience.
• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer phones and respond to customer inquiries.
• Respond to emails and send faxes.
• Provide prompt, reliable, and accurate information to customers.
• Educate customers about products and services.
• Perform administrative tasks as necessary.

Skills

Communication skills

Customer service experience

Multitasking

Attention to detail

Written/verbal communication

Education

High school diploma or equivalent

Job description

• Demonstrating effective communication skills
• Providing prompt, reliable, and accurate information to customers
• Educating customers about our products and services

This employee is a highly motivated, self-starter who will provide excellent customer service to our customers. This employee will be working in a call center/office environment, answering phones, responding to emails, sending faxes, and other administrative tasks as necessary.

• Handles a high volume of work in a fast-paced environment
• Excellent written and verbal communication skills and strong attention to detail
• Ability to multitask
• At least one year of customer service experience
• High school graduate (diploma) or equivalent
• Must be 18 years of age or older

#CSR