Customer Service Rep

Domino's; Canton (MS); On-site; USD 12,000 - 21,000; Full time

Job summary

Domino's Pizza in Canton, United States, is seeking a Customer Service Representative to greet customers, process orders, handle cash, and ensure a positive dining experience. You will work with a team to maintain a clean, efficient store during bustling periods, while keeping knowledge up-to-date on products and policies.

Training is provided. Responsibilities include handling cash, resolving inquiries, and contributing to inventory tasks as needed.

Qualifications

• Excellent verbal and written communication skills.
• Customer service mindset with friendly, enthusiastic demeanor.
• Basic math skills and accuracy in cash handling.
• Proficient data entry and order processing.
• Ability to multitask in a fast-paced environment.
• Problem-solving skills to address customer concerns.
• Patience and composure under pressure.
• Detail-oriented with strong focus on order accuracy.
• Flexible to work evenings and weekends.

Responsibilities

• Greet customers warmly and address their needs.
• Process orders accurately using the computer system.
• Handle cash transactions and give correct change.
• Respond to inquiries and resolve issues promptly.
• Keep the workspace clean and organized.
• Collaborate with team during busy periods.
• Stay up-to-date with product knowledge and policies.
• Assist with inventory and restocking as needed.
• Provide feedback to management on customer trends.

Skills

Customer service

Communication

Cash handling

Data entry

Multitasking

Problem solving

Patience

Attention to detail

Flexibility

Teamwork

Job description

Job Description

We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer satisfaction through friendly, efficient, and professional service.

• Greet customers warmly and address their needs with enthusiasm and empathy
• Process customer orders accurately and efficiently using our computer system
• Handle monetary transactions and make correct change when necessary
• Respond to customer inquiries and resolve issues in a timely, professional manner
• Maintain a clean and organized work area
• Collaborate with team members to ensure smooth operations during busy periods
• Stay up-to-date with product knowledge and company policies
• Assist with inventory management and restocking as needed
• Provide feedback to management on customer trends and suggestions for improvement

Qualifications

• Excellent verbal and written communication skills
• Strong customer service orientation with a friendly and enthusiastic demeanor
• Basic math skills and ability to handle cash transactions accurately
• Proficiency in data entry and order processing using computer systems
• Ability to multitask and stay organized in a fast-paced environment
• Problem-solving skills to address customer concerns effectively
• Patience and ability to maintain composure under pressure
• Detail-oriented approach to ensure order accuracy
• Flexibility to work various shifts, including evenings and weekends
• Physical ability to stand for extended periods and perform light lifting
• Previous customer service experience is a plus, but not required – we provide comprehensive training!

Additional Information

All your information will be kept confidential according to EEO guidelines.