Customer Service & Rental Agent

Budget Car and Truck Rental of Atlanta; Tucker (GA); Presencial; USD 17 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Paid vacations

Paid holidays

Incentive bonuses

Cash bonuses for perfect attendance

401K

Resumo da oferta

Budget Rent a Car of Atlanta currently seeks a Customer Service Agent for our Lavista Road location in Tucker. We offer competitive pay, paid vacations, paid holidays, incentive bonuses, and a 401K.

You will greet customers, handle inquiries about charges and damages, perform vehicle exchanges, and support a team environment while maintaining company policies and procedures. The role requires strong communication, one year of customer service experience, and a valid Georgia driver’s license with

Qualificações

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Professional communication skills.
• Problem resolution experience.
• Minimum age of 18.
• Valid Georgia driver's license.
• Clean driving record.

Responsabilidades

• Greet customers using standard dialogue.
• Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.

Conhecimentos

Computerized systems

Microsoft Office

Retail and sales

Outdoor environment experience

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Description

Budget Rent a Car of Atlanta is currently accepting applications for a Customer Service Agent at our Lavista Road location in Tucker. We offer competitive pay, paid vacations, paid holidays, incentive bonuses, cash bonuses for perfect attendance, and a 401K.

Responsibilities

• Greet customers using standard dialogue
• Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
• Perform vehicle exchanges and extensions
• Monitor traffic control
• Inspect incoming vehicles for new damage
• Report damages to on-duty supervisor
• Scan returning vehicles back into system
• Provide computerized receipt to customer
• Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
• Support a team environment by assisting other agents and/or other areas when needed

Desired Qualifications

• Knowledge and use of computerized systems
• Intermediate proficiency in Microsoft applications
• Retail and sales experience
• Previous experience working in an outdoors environment

Minimum Qualifications

• High School Diploma or equivalent
• 1 year of customer service experience
• Professional communication skills
• Problem resolution experience
• Minimum age of 18
• Valid Georgia driver's license
• Clean driving record