Customer Service & Redemption Center Specialist

Oregon Beverage Recycling Cooperative; Milwaukie (OR); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

The Oregon Beverage Recycling Cooperative is seeking an attentive staff member to help run the BottleDrop Redemption Center. You will greet customers, assist with kiosks and processing of beverage containers, and maintain a clean and safe facility to reflect our standards.

In this role you will educate customers about Oregon’s Bottle Bill, enforce daily limits, and work with team members to ensure efficient operations while complying with OSHA safety standards and PPE usage.

Qualifications

• High School diploma or GED required.
• Customer service and/or cash handling experience are preferred.
• Experience in a fast-paced retail environment is preferred.

Responsibilities

• Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors.
• Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system.
• Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs).
• Enforce daily limits in a professional and considerate manner.
• Efficiently and accurately complete all data entry requirements and the processing of beverage containers.
• Safely operate, maintain and troubleshoot equipment and Redemption Center tools.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School diploma or GED

Job description

The Oregon Beverage Recycling Cooperative is seeking an attentive staff member to help run the BottleDrop Redemption Center. You will greet customers, assist with kiosks and processing of beverage containers, and maintain a clean and safe facility to reflect our standards.

In this role you will educate customers about Oregon’s Bottle Bill, enforce daily limits, and work with team members to ensure efficient operations while complying with OSHA safety standards and PPE usage.