Customer Service Receptionist

Guru Hospitality; Knoxville (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Flexible hours

Benefits package

Career growth

Job summary

Guru Hospitality is seeking a friendly front desk associate to welcome guests, manage check-in/check-out, and deliver outstanding service at our Knoxville, TN property. No prior experience required, but strong communication and customer service skills are a plus.

You will help guests with reservations, answer inquiries, and contribute to a welcoming, professional atmosphere that supports the hotel's goals and profitability.

Qualifications

• No prior experience required.
• Strong communication skills.
• Customer service skills are a plus.

Responsibilities

• Welcome and assist guests with check-in and check-out procedures.
• Provide exceptional customer service to ensure a positive guest experience.
• Handle guest inquiries, reservations, and special requests.
• Maintain a professional and friendly atmosphere at the front desk.
• Support the hotel’s goal of delivering outstanding service and maximizing financial profitability.

Skills

Customer service

Communication

Job description

Qualifications

No prior experience required – we are hiring now!

Strong communication and customer service skills are a plus.

Benefits

• Flexible work hours
• Excellent benefits package
• Opportunities for career growth and internal promotions

Responsibilities

• Welcome and assist guests with check-in and check-out procedures.
• Provide exceptional customer service to ensure a positive guest experience.
• Handle guest inquiries, reservations, and special requests.
• Maintain a professional and friendly atmosphere at the front desk.
• Support the hotel’s goal of delivering outstanding service and maximizing financial profitability.