Customer Service/Ramp Agents - AOO

QuickFlight Services; Middleburg Heights (OH); On-site; USD 9,944 - 14,163; Full time

Job summary

QuickFlight Services, located in Middleburg Heights, Ohio, seeks dedicated Customer Service Agents to join its team. This role requires various qualifications including a valid driver's license and the ability to lift heavy luggage.

The job provides comprehensive training and a competitive starting wage of $8.75 per hour once training is complete. Candidates must be available for various shifts and be prepared for a physically demanding position.

Qualifications

• Available to work evenings, weekends, and holidays.
• Valid driver's license with good driving record.
• Pass fingerprinting background check and drug screen.

Responsibilities

• Load and unload luggage.
• Sell tickets and check in passengers.
• Assist passengers with boarding and special needs.

Skills

Customer service skills

Basic computer skills

Ability to lift up to 50 lbs

Job description

QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States.

Job Description

We have upcoming openings at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1‑2) weeks of an initial required training program, followed by additional training later. (1‑2) weeks total training period – paid if successful. Competitive starting wage of $8.75 once all training is completed.

Responsibilities

• Loading/unloading luggage
• Ticket counter duties including selling tickets and checking in passengers
• Gate duties including boarding flights and assisting passengers with special needs
• Other duties as assigned
• All positions have lifting requirements; all employees learn all functions and cross‑train

Qualifications

• Must be available to work a variety of shifts including evenings, weekends and holidays
• Must have a valid driver’s license with a good driving record (provide a 3‑year record)
• Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI
• Must pass a DOT pre‑placement drug screen
• Must be able to lift 50 lbs repetitively and up to 75 lbs with assistance
• Must be able to work outdoors in all types of weather as well as indoors
• Must be able to bend, twist and stoop to service aircraft – an extremely physical position
• Must have basic computer and typing skills

Additional Information

All your information will be kept confidential according to EEO guidelines.