Customer Service Pro with Growth Path | Flexible Schedule

Matthew Graham - State Farm Agent; Village of North Syracuse (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Matthew Graham - State Farm Agent in North Syracuse, NY is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy changes. You will coordinate with the team to meet community needs and help clients find the right insurance solutions.

The role offers growth opportunities, flexible scheduling, and a supportive environment that prioritizes coaching, development, and customer care.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail with ability to multitask.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitasking

Previous customer service experience

Job description

Matthew Graham - State Farm Agent in North Syracuse, NY is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy changes. You will coordinate with the team to meet community needs and help clients find the right insurance solutions.

The role offers growth opportunities, flexible scheduling, and a supportive environment that prioritizes coaching, development, and customer care.