Customer Service Pro – Weekly Pay & Benefits

EcoShield Pest; Plano (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Paid sick and vacation time

Medical, dental, and vision options

401(k) with match

Employee Assistance Program

Job summary

EcoShield Pest Solutions is seeking a Customer Service Representative in Plano, TX. This role handles customer inquiries, schedules pest control services, and coordinates communication across teams to support daily operations.

The CSR will log and manage client information, support technician scheduling, and ensure timely follow-up on inquiries, all while maintaining accurate records in internal systems. This position offers benefits and a stable, growth-oriented environment.

Qualifications

• 6+ months of customer service experience.
• Strong communication skills for phone, email, and SMS.
• High School Diploma or GED preferred.

Responsibilities

• Deliver proactive customer service via phone, email, and messaging.
• Schedule pest control services and coordinate inspections.
• Maintain accurate records and log communications in internal systems.
• Monitor appointment schedules and ensure timely service completion.

Skills

Customer service

Phone handling

Written communication

Education

High School Diploma or GED

Job description

EcoShield Pest Solutions is seeking a Customer Service Representative in Plano, TX. This role handles customer inquiries, schedules pest control services, and coordinates communication across teams to support daily operations.

The CSR will log and manage client information, support technician scheduling, and ensure timely follow-up on inquiries, all while maintaining accurate records in internal systems. This position offers benefits and a stable, growth-oriented environment.