Customer Service Pro: Resolve Issues & Delight (Part-Time)

Q5 Connections; Evansville (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service company in Evansville is seeking a Customer Service Representative to act as a liaison, resolve customer issues, and ensure satisfaction. Candidates should have prior customer service experience and excellent communication skills. This role involves managing inquiries, providing product information, and documenting customer interactions. The ideal candidate is patient, empathetic, and ready to help customers while maintaining professionalism.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to build rapport with clients.
• Ability to work at least 15 hours minimum per week.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Troubleshoot and resolve product issues and concerns.
• Document and update customer records based on interactions.
• Manage large amounts of incoming calls.

Skills

Customer service experience

Ability to build rapport

Multitasking

Communication skills

Job description

A customer service company in Evansville is seeking a Customer Service Representative to act as a liaison, resolve customer issues, and ensure satisfaction. Candidates should have prior customer service experience and excellent communication skills. This role involves managing inquiries, providing product information, and documenting customer interactions. The ideal candidate is patient, empathetic, and ready to help customers while maintaining professionalism.