Customer Service Pro - Paid Training & Growth

CCF Family of Brands; Phenix City (AL); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid training

e-learning modules

Cross-brand training

Leadership program

Promotion opportunities

Educational reimbursement

Medical insurance options

401(k) match

Life & AD&D insurance

Voluntary benefits

Employee assistance program

Discount marketplace

Paid time off

Casual dress code

Job summary

Check Into Cash in Phenix City, AL seeks a Customer Service Representative for in-person, full-time work. You will assist customers with transactions, build relationships, and contribute to an exceptional in-store experience. Training is provided to support long-term success.

The role requires 18+ years old, data entry accuracy, and comfort with POS systems. Expect a busy environment, weekend shifts, and opportunities for growth within a growing brand.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Meticulous attention to detail and data entry accuracy.
• Proficiency with phones, POS systems, Microsoft Office, and other computer systems.
• Must be at least 18 years old (19 in Alabama).

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information into a POS system.
• Assist in customer account management and collections by accepting payments and managing appointments.
• Maintain store appearance and cleanliness to enhance customer experience.
• Uphold company policies and comply with laws and regulations.

Skills

Verbal communication

Written communication

Data entry

POS system

Microsoft Office

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Check Into Cash in Phenix City, AL seeks a Customer Service Representative for in-person, full-time work. You will assist customers with transactions, build relationships, and contribute to an exceptional in-store experience. Training is provided to support long-term success.

The role requires 18+ years old, data entry accuracy, and comfort with POS systems. Expect a busy environment, weekend shifts, and opportunities for growth within a growing brand.