Customer Service Pro – Loans | Full-Time Role

Select Mgmt; Kenosha (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Medical benefits starting Day 91

Job summary

LoanMax Title Loans in Wisconsin seeks a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and payment management. You will maintain clear communication regarding accounts and ensure compliance with policy and law.

The role offers full-time hours with in-store scheduling, competitive pay, and benefits starting after a probationary period.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills.
• Detail-oriented and organized.
• Positive attitude and strong work ethic.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Detail-oriented

Positive attitude

Strong work ethic

Customer service

Education

High school diploma or equivalent

Tools

Computer / data entry

Job description

LoanMax Title Loans in Wisconsin seeks a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and payment management. You will maintain clear communication regarding accounts and ensure compliance with policy and law.

The role offers full-time hours with in-store scheduling, competitive pay, and benefits starting after a probationary period.