Customer Service Pro — Insurance Agency | Flexible Schedule

Morgan Parker - State Farm Agent; Longmont (CO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Training & development

Performance bonus

Flexible schedule

Free snacks

Job summary

Morgan Parker Insurance Agency seeks a friendly, reliable Customer Service Representative to help customers with questions and service needs, and to support the growth of the agency.

You’ll build lasting relationships, provide timely, professional support across phone and other channels, and collaborate with the team to ensure positive experiences for every customer. As a State Farm independent contractor agency, this role emphasizes service, reliability, and teamwork.

Qualifications

• Strong commitment to providing exceptional customer service.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to multitask and manage priorities.

Responsibilities

• Build and maintain strong customer relationships through friendly, responsive service.
• Assist customers with questions, requests, and account service needs.
• Follow up with customers as needed to ensure a positive experience.
• Maintain accurate and organized records of customer interactions.
• Collaborate with agency team members to address customer needs efficiently.
• Provide professional and courteous service in every customer interaction.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Organizational skills

Multitasking

Phone support

Customer service experience

Job description

Morgan Parker Insurance Agency seeks a friendly, reliable Customer Service Representative to help customers with questions and service needs, and to support the growth of the agency.

You’ll build lasting relationships, provide timely, professional support across phone and other channels, and collaborate with the team to ensure positive experiences for every customer. As a State Farm independent contractor agency, this role emphasizes service, reliability, and teamwork.