Customer Service Champion — Home Improvement

Lowe's Home Centers, LLC; Easley (SC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) and ESPP

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Easley, SC to welcome customers and help them find the right products for home improvement. You will interact with shoppers, answer questions, locate merchandise, and ensure customer needs are met in a friendly, professional manner.

This role supports flexibility with part-time hours and provides benefits such as health insurance options, tuition assistance, a company 401(k) with matching, an associate discount, and growth programs like Track to

Qualifications

• 6 months of computer usage including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Ability to stand or sit for extended periods as required.
• Ability to lift up to 25 lbs unassisted, and over 25 lbs with assistance.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail tech familiarity

Basic arithmetic

Stamina/standing

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate in Easley, SC to welcome customers and help them find the right products for home improvement. You will interact with shoppers, answer questions, locate merchandise, and ensure customer needs are met in a friendly, professional manner.

This role supports flexibility with part-time hours and provides benefits such as health insurance options, tuition assistance, a company 401(k) with matching, an associate discount, and growth programs like Track to