Customer Service Pro — Home Improvement Shop

Lowe's; Lansdale (Montgomery County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) & ESPP

Associate discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate in Lansdale to welcome customers and help them find the right home improvement solutions. You will engage with shoppers, answer questions, and maintain organized, well-stocked departments throughout the day.

The role offers flexible schedules and a pathway to growth, with access to health benefits, tuition assistance, a company-matching 401(k) and stock purchase program, and a 10% associate discount. Bilingual skills are a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare department merchandise per customer needs (e.g., tint/mix paint, cut and bundle materials).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech skills

Basic math

Mobility

Lifting 25 lbs

Job description

Lowe's is hiring a part-time Customer Service Associate in Lansdale to welcome customers and help them find the right home improvement solutions. You will engage with shoppers, answer questions, and maintain organized, well-stocked departments throughout the day.

The role offers flexible schedules and a pathway to growth, with access to health benefits, tuition assistance, a company-matching 401(k) and stock purchase program, and a 10% associate discount. Bilingual skills are a plus.