Customer Service Pro — Home Improvement (Flexible PT)

Lowe's Home Centers, LLC; Avon (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a part-time Customer Service Associate at our Avon, OH location. You will greet customers, help them find products, answer questions, and ensure a smooth shopping experience while supporting store operations.

Expect varied duties by department, including stocking, loading merchandise, processing orders, and delivering friendly service. Benefits include health options, tuition assistance, company 401(k) match, and associate discounts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic arithmetic

Reading/writing

Customer service mindset

Tools

Computer usage

Retail technology (smartphones/tablets)

Job description

Lowe's is seeking a part-time Customer Service Associate at our Avon, OH location. You will greet customers, help them find products, answer questions, and ensure a smooth shopping experience while supporting store operations.

Expect varied duties by department, including stocking, loading merchandise, processing orders, and delivering friendly service. Benefits include health options, tuition assistance, company 401(k) match, and associate discounts.