Customer Service Pro: Growth, Training & Benefits

TruGreen; Fairfield (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Incentives

PTO & holidays

Employee discounts

Training & development

Benefits package

Job summary

TruGreen in Fairfield, OH is hiring a Customer Service Representative to deliver exceptional support by answering calls, resolving concerns, and guiding customers to maximize value from TruGreen services.

You'll build relationships, learn products, and develop communication and problem-solving skills in a team-focused environment with paid training, benefits, and opportunities for growth.

Qualifications

• Requires ability to build positive customer relationships through active listening and empathy.
• Strong written and verbal communication for professional interactions.
• Proficiency with Microsoft Office and quick learning of new systems and technology.

Responsibilities

• Handle customer calls, resolve concerns, and provide solutions to maximize satisfaction.
• Identify opportunities to recommend TruGreen products and services.
• Document interactions accurately while maintaining high service standards.

Skills

Active listening

Empathy

De-escalation

Problem solving

Communication

MS Office

Learn new systems

Social media

Data entry

Attention to detail

Time management

Organizational skills

Independent work

Team collaboration

Typing

Education

High school diploma or GED

Tools

MS Office

Job description

TruGreen in Fairfield, OH is hiring a Customer Service Representative to deliver exceptional support by answering calls, resolving concerns, and guiding customers to maximize value from TruGreen services.

You'll build relationships, learn products, and develop communication and problem-solving skills in a team-focused environment with paid training, benefits, and opportunities for growth.