Customer Care Specialist | Paid Training & Growth

TruGreen Limited; Fairfield (OH); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid training

Weekly pay

PTO & holidays

Medical/dental/vision insurance

401(k) with company match

Job summary

TruGreen is seeking a Customer Service Representative in Fairfield, OH to deliver outstanding support to customers over the phone and through written communication. You will resolve concerns, provide solutions, and identify opportunities to align TruGreen services with customer needs.

You will join a team focused on growth, training, and delivering a consistent, high-quality customer experience. This role emphasizes accuracy, timely responses, and the ability to manage multiple systems in a

Qualifications

• Active listening, empathy, and problem-solving to deliver exceptional service.
• Excellent written and verbal communication for professional interactions.
• Proficiency with Microsoft Office and ability to learn new systems.
• Familiarity with social media apps (Facebook, Instagram, LinkedIn).
• English fluency in reading and writing.

Responsibilities

• Answer customer calls and resolve concerns to deliver exceptional support.
• Provide solutions and recommend TruGreen products and services.
• Develop sales experience through customer interactions.

Skills

Active listening

Empathy

De-escalation

Problem solving

Customer service

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

CRM software

Social media apps

Job description

TruGreen is seeking a Customer Service Representative in Fairfield, OH to deliver outstanding support to customers over the phone and through written communication. You will resolve concerns, provide solutions, and identify opportunities to align TruGreen services with customer needs.

You will join a team focused on growth, training, and delivering a consistent, high-quality customer experience. This role emphasizes accuracy, timely responses, and the ability to manage multiple systems in a