Customer Service Pro — Growth, PTO & Flexible Schedule

Lauren Lee - State Farm Agent; Ashburn (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lauren Lee - State Farm Agent in Ashburn, VA is seeking a Customer Service Representative to deliver exceptional customer experiences, assist with policy changes, and coordinate with the agency team to support the community.

The role emphasizes attention to detail, reliable service, and growth within a fast-moving insurance agency environment. A welcoming, goal-oriented culture with opportunities for advancement is highlighted.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Korean preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Korean

Job description

Lauren Lee - State Farm Agent in Ashburn, VA is seeking a Customer Service Representative to deliver exceptional customer experiences, assist with policy changes, and coordinate with the agency team to support the community.

The role emphasizes attention to detail, reliable service, and growth within a fast-moving insurance agency environment. A welcoming, goal-oriented culture with opportunities for advancement is highlighted.