Insurance Account Representative - Growth & Customer Success

Lauren Lee - State Farm Agent; Ashburn (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Lauren Lee - State Farm Agent in Ashburn, VA is seeking an Account Representative Team Member to support daily operations and help grow the agency through customer relations. You will act as a liaison between customer needs and agency departments, promoting relevant products and services.

The role emphasizes proactive communication, accuracy in records, and a friendly, sales-minded approach to serve clients and build lasting relationships.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Korean preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Sales experience

Korean language

Job description

Lauren Lee - State Farm Agent in Ashburn, VA is seeking an Account Representative Team Member to support daily operations and help grow the agency through customer relations. You will act as a liaison between customer needs and agency departments, promoting relevant products and services.

The role emphasizes proactive communication, accuracy in records, and a friendly, sales-minded approach to serve clients and build lasting relationships.