Customer Service Pro - Growth Path & Benefits

Derekbell; Branson (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Training & development

Job summary

State Farm in Branson, MO is seeking a Customer Service Representative to join a State Farm independent contractor agent team. This full-time role offers a base salary with commission/bonus, plus benefits including 401(k) matching, health insurance, and paid time off.

You will build customer relationships, respond to inquiries about insurance options, and educate clients on coverage choices while working collaboratively with the team.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and self-motivated.
• Detail oriented with ability to multi-task in a fast-paced environment.
• Ability to work in a team environment and collaborate effectively.
• License readiness: Property & Casualty and Life & Health licensing favored or obtainable.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Communication skills

People oriented

Self motivated

Detail oriented

Team player

Multi-tasking

Licensing knowledge

Job description

State Farm in Branson, MO is seeking a Customer Service Representative to join a State Farm independent contractor agent team. This full-time role offers a base salary with commission/bonus, plus benefits including 401(k) matching, health insurance, and paid time off.

You will build customer relationships, respond to inquiries about insurance options, and educate clients on coverage choices while working collaboratively with the team.