Customer Service Pro — Growth, Care & Benefits

Hiller Plumbing, Heating, Cooling & Electrical; Nashville (TN); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Training in state-of-the-art facility

Medical, Dental & Vision insurance

Job summary

A leading home service company in Nashville seeks a Customer Service representative to provide exceptional service. Your role will involve responding to customer inquiries, managing appointment schedules, and ensuring customer satisfaction through effective communication. Candidates should have strong customer service skills and a commitment to excellence. The position offers competitive pay between $16 - $20 per hour, and Hiller is committed to a healthy work-life balance.

Qualifications

• Experience in a customer service role preferred.
• Ability to handle multiple tasks and maintain accuracy.
• Excellent verbal communication skills.

Responsibilities

• Respond to incoming customer calls courteously.
• Engage in outbound calling to secure scheduled calls.
• Follow Customer Care 'Call Script' for quality responses.

Skills

Customer service skills

Effective communication

Conflict resolution

Job description

A leading home service company in Nashville seeks a Customer Service representative to provide exceptional service. Your role will involve responding to customer inquiries, managing appointment schedules, and ensuring customer satisfaction through effective communication. Candidates should have strong customer service skills and a commitment to excellence. The position offers competitive pay between $16 - $20 per hour, and Hiller is committed to a healthy work-life balance.