Customer Service & Loans Pro – Harvey, LA

Kaizen Lab Inc.; Harvey, Northern (LA, KY); Hybrid; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Holidays

Paid Vacations

Paid Time Off

Paid Training

Advancement Opportunity

Unlimited Earning Potential

Job summary

American Cash Advance in Harvey, LA is seeking a dedicated Customer Service Representative who can build strong relationships with customers and help them through their needs. The role emphasizes accurate account review, timely updates, and positive interactions in a fast-paced environment.

Ideal candidates will demonstrate solid communication, basic computer skills, and a willingness to learn. We offer benefits, paid time off, and opportunities for advancement within the company.

Qualifications

• Must be 18+ with a valid driver’s license and able to pass background checks.
• Experience in the industry is welcome but not required.
• Customer service mindset with a willingness to learn and adapt.

Responsibilities

• Build exceptional relationships with customers and market to gain new customers.
• Review accounts for accuracy and required updates, fund loans, and manage collections.
• Document calls and educate customers on terms and conditions of contracts.
• Support a positive team environment and maintain office professionalism.

Skills

Math skills

Social skills

Problem-solving

Communication skills

Computer skills

Clerical skills

Organization skills

Job description

American Cash Advance in Harvey, LA is seeking a dedicated Customer Service Representative who can build strong relationships with customers and help them through their needs. The role emphasizes accurate account review, timely updates, and positive interactions in a fast-paced environment.

Ideal candidates will demonstrate solid communication, basic computer skills, and a willingness to learn. We offer benefits, paid time off, and opportunities for advancement within the company.