Customer Service Pro | Growth, 401k Match, Benefits

Prinsco; Fargo (ND); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Life insurance

Job summary

Prinsco is seeking a motivated Customer Service Representative at the Fargo Plant in Fargo, ND. The role focuses on accurate order fulfillment, supporting dispatch, and building strong relationships with sales to understand customer needs and pricing.

The position requires strong communication and organizational skills, with the ability to handle customer inquiries, resolve issues, and contribute to a safe manufacturing environment.

Qualifications

• Strong influencing and interpersonal skills with the ability to provide exceptional customer service on a consistent basis.
• Proficient with MS Office and MS D365.
• Highly organized and detail-oriented with ability to analyze data and drawings to support conclusions and solve problems.

Responsibilities

• Provide exceptional customer service in accurate order fulfillment, including supporting the dispatch function.
• Establish relationships with sales to understand customer needs, product terminology, and pricing.
• Handle customer concerns and questions, providing resolutions and follow-up as needed.

Skills

Interpersonal skills

Analytical thinking

Communication

Education

High School Diploma or GED

Tools

MS Office

MS D365

Job description

Prinsco is seeking a motivated Customer Service Representative at the Fargo Plant in Fargo, ND. The role focuses on accurate order fulfillment, supporting dispatch, and building strong relationships with sales to understand customer needs and pricing.

The position requires strong communication and organizational skills, with the ability to handle customer inquiries, resolve issues, and contribute to a safe manufacturing environment.