Customer Service Pro for Insurance Team - Flexible Schedule

State Farm Agent; Shelton (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Shelton, Washington, is looking for a Customer Service Representative to enhance customer experiences within their agency. Candidates should possess strong communication skills and attention to detail, assisting with inquiries, policy updates, and claims processing. This role also offers the potential for internal growth and advancement, supporting a results-driven team committed to community impact and customer satisfaction.

Qualifications

• Excellent communication skills are necessary for interacting with customers effectively.
• Ability to handle multiple tasks simultaneously while ensuring attention to detail.
• Preferred experience in a customer service-related role.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

State Farm Agent in Shelton, Washington, is looking for a Customer Service Representative to enhance customer experiences within their agency. Candidates should possess strong communication skills and attention to detail, assisting with inquiries, policy updates, and claims processing. This role also offers the potential for internal growth and advancement, supporting a results-driven team committed to community impact and customer satisfaction.