Customer Service Pro for Growth & Training

Northwest Exterminating; Fort Myers (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and holidays

Sick leave

Tuition reimbursement

Employee discounts

Training program

Life Insurance

Job summary

Orkin is seeking a Customer Service Specialist in Fort Myers, FL. You’ll be a subject matter expert, handling requests, scheduling service visits, and coordinating routes to minimize drive time. You’ll work with empathy and integrity to support customer satisfaction and branch growth.

This role offers full benefits, competitive pay starting at $17–$20 per hour, and training with industry-leading programs. Strong communication, detail orientation, and team spirit will help you thrive in a

Qualifications

• Experience in customer service or sales preferred.
• High School Diploma or equivalent required.
• Excellent interpersonal and communication skills.
• Basic computer skills and proficiency with Microsoft Office.
• Strong attention to detail and ability to prioritize tasks.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer calls and schedule service appointments.
• Navigate Windows and web-based systems to track routes.
• Schedule technicians to minimize drive time and distance.
• Maintain customer database with accurate information.
• Support branch growth and customer satisfaction.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Time management

Microsoft Office

Basic computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Orkin is seeking a Customer Service Specialist in Fort Myers, FL. You’ll be a subject matter expert, handling requests, scheduling service visits, and coordinating routes to minimize drive time. You’ll work with empathy and integrity to support customer satisfaction and branch growth.

This role offers full benefits, competitive pay starting at $17–$20 per hour, and training with industry-leading programs. Strong communication, detail orientation, and team spirit will help you thrive in a