Customer Service Pro — Flexible Schedule, Training & Growth

State Farm; Saraland (AL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm in Saraland, AL is seeking a Customer Service Representative to join Jeff Kahn's agent team. You will deliver exceptional customer experiences, handle policy information, and assist customers with policy changes while building strong community relationships.

The role emphasizes detail orientation, empathy, and the ability to coordinate with other agency staff to resolve inquiries and support clients.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal Skills

Multitasking

Customer Service

Job description

State Farm in Saraland, AL is seeking a Customer Service Representative to join Jeff Kahn's agent team. You will deliver exceptional customer experiences, handle policy information, and assist customers with policy changes while building strong community relationships.

The role emphasizes detail orientation, empathy, and the ability to coordinate with other agency staff to resolve inquiries and support clients.